Returns & Exchanges

At Grow Billion Trees, we are committed to sustainable fashion and your complete satisfaction; if your eco-friendly apparel doesn't fit perfectly, we offer a seamless 30-day return and exchange window. Every return processed helps us maintain our mission of reforestation while ensuring you find the perfect style for your wardrobe.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Sustainably

Place the unworn items with original tags in the eco-friendly reusable mailer provided with your initial delivery to minimize waste.

3

Print and Attach Label

Download your prepaid carbon-neutral shipping label from our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Refund or Exchange

Once our team inspects the items, we will process your full refund or ship your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing